Returns Policy

The Returns Policy is included in the General Terms And Conditions. For clarity they are shown separately here:

In the event you need to return an item please contact us for details on how to do that before sending it back. Returns must be properly packaged and where possible using the original packaging. Any damages may be deducted from your refund.

You will be refunded in full (excluding postage) upon receipt of the parcel using the same method you used to pay us, or in the event of faulty goods will be replaced by return of post.

We can not be held liable for lost or damaged parcels once they have been handed over to the postal service. However, we will do everything we can to ensure you receive compensation or a replacement as soon as is practically possible. Please be aware that is it the customers responsibility to add Tracking or Insurance if necessary.

Download items are not return/refundable.

This Returns Policy is an excerpt from the general Terms And Conditions.